RICO’S DEVELOPMENT LLC · EFFECTIVE OCTOBER 9, 2026
Refund policy
A seven-day course refund window, with clear steps for requesting help.
Course purchases
Request a full course refund within seven calendar days of the payment date. This window applies to individual courses and organizational course-seat purchases. For a group purchase, the purchaser can request a full group refund within the same seven-day window.
After that window, contact us about duplicate charges, access failures, or services we have not been able to provide. We will review the circumstances. Your applicable consumer rights remain unaffected.
Additional consulting calls and workshops
For a separately purchased $75 consulting hour, an unused and unbooked credit can be refunded on request. For a confirmed appointment, cancel with at least 24 hours’ notice to request a refund or retain the credit for a new appointment. Late cancellations and missed appointments ordinarily use the credit; contact us about emergencies.
If Rico’s Development cancels or cannot deliver a separately purchased call, you can choose a replacement time or a refund for that call. Included calls form part of the course price and have no separate cash refund value. A workshop’s separately agreed written cancellation terms apply; if none were agreed, request a refund within seven calendar days of its payment date.
How to request a refund
Email channelle.rico@yahoo.com or use the website contact form. Provide the email used for the purchase, the course or group name, and a payment reference if available. Do not send card numbers. We respond within one business day and review requests manually.
Approved refunds are processed through the original payment method. Your bank or payment provider controls when the funds appear. Refunding a course or group order removes the related course access and cancels remaining included support for that purchase.